FAQ

Are gas cylinders allowed to be installed inside a building?
Internal installations are allowed as follows: Up to 9kg in an apartment or townhouse and up to 19kg in a freestanding house. This is often a very cost-effective type of gas installation. There are however regulations around how this is done – reach out to us and we will gladly explain how these installations work.
When do I need a gas compliance certificate?
The regulations SANS 10087 – 1 state that any fixed appliance, with fixed piping connecting it to a gas cylinder, irrespective of the amount or size of the cylinder must have a gas compliance certificate. Also if there is a change in ownership of such property that has LPG (Homes, restaurants, hotels etc.), a certificate of compliance needs to be issued before transfer of that property can be completed.
Can a gas cylinder be installed anywhere on the outside of a building?
    • No, to meet regulation and ensure compliance, there are numerous requirements that need to be met. The most basic requirements are that the cylinder(s) need to be a certain distance away from doors, drains, etc. Below are a few examples:
    • Minimum of 1m from an opening into a building such as a window or door.
    • 2m from an open drain/crevice where gas could flow into if there is a leakage.
    • 5m from an electrical source i.e. air-conditioning unit; pool pump; plug point; switchboard; (electrical source of ignition).
What products does Ultragas supply?

Ultragas supplies LPG for homes, businesses, farms, and industry. This includes bulk gas, cylinder gas, and specialised supply for high-use sites. Many gas companies offer LPG, though Ultragas stands out through a wide product range backed by strong local supply.

Is LPG safe for home and business use?

LPG is safe when installed and handled correctly. Ultragas follows strict safety standards and regular inspections. The company has a long safety record and trained teams across South Africa.

Can Ultragas support large commercial or industrial users?

Ultragas supplies high-volume users such as factories, hotels, and processing plants. On-site storage and managed supply suit demanding operations. This level of scale places Ultragas ahead of smaller competitors.

What support is available during emergencies?

Ultragas offers emergency response support for gas-related incidents. Dedicated teams handle urgent issues. Fast response times give clients added confidence.

Do you help with gas installation and maintenance?

Ultragas works with approved installers and technicians. Guidance covers system setup, upgrades, and maintenance planning. Clients benefit from practical experience built over many years.

Is LPG a cost-effective energy option?

LPG offers stable energy pricing and clean-burning performance. Ultragas provides clear pricing structures. Long-term supply agreements support budget planning.

Why choose Ultragas over other LPG suppliers?

Ultragas combines scale, safety focus, and reliable supply. Long industry experience supports dependable service. Many clients value the balance of reach and personal support.

Our team are experts on these regulations, and do a thorough inspection of the installation site before undertaking any new installations.

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